Manhattan Prep Policies & Terms
TERMS & CONDITIONS
Your purchase and use of products and services (“Programs”) offered by MG Prep, Inc. (“Manhattan Prep”), including but not limited to courses, workshops and tutoring, are subject to these terms and conditions (the “Agreement”). Please read these terms carefully as this Agreement is a binding contract between you and Manhattan Prep.
Refunds & Payments
All payments made to Manhattan Prep are nonrefundable. Due to the proprietary nature of our materials, our limited class size, the scheduling/booking costs of our instructors, and our own administrative costs, we are not able to provide refunds to students for any reason. This applies both to deposits and any other payments for all courses, private tutoring, workshops, product sales, and all other purchases. Please note that refunds are not issued for missed class sessions, course withdrawals, or unused private tutoring hours. If you are enrolled in a Complete Course and have an outstanding balance after the first class session, the balance will be automatically charged on the following business day, and this charge will also be nonrefundable.
You will be responsible for meeting and maintaining the minimum technical requirements for your selected purchase in order to access certain features of your program. Please visit www.manhattanprep.com to understand the specific requirements for your program.
Use of Manhattan Prep Programs & Content
All Manhattan Prep content, including but not limited to materials, digital materials, lectures, recordings, visual and audio aids, and all content that you will receive or to which you will have access during your enrollment or program (collectively, “Content”) is the property of Manhattan Prep and its licensors. Content is for your personal use only and may not be shared, resold, auctioned, or transferred to another person in any manner. You may not download, modify, publish, transmit, create derivative works from, or in any way exploit, any website or program materials.
Code of Conduct
Manhattan Prep reserves the right to remove any student from any Program for: (1) serious and/or repeated disruptions to the learning environment (i.e. use of profanity, cell phone use in classrooms, etc.); (2) deliberate destruction, misuse, or theft of property of Manhattan Prep or of its students, staff and visitors; (3) abusive, harassing, threatening or violent conduct, as determined by Manhattan Prep; (4) failure to comply with federal copyright and criminal laws forbidding the misappropriation, copying, or alteration of copyright-protected materials; and (5) other serious misconduct that in Manhattan Prep’s estimation warrants a student’s removal from a Program.
Disclaimer and Limitation of Liability
MANHATTAN PREP EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE PROGRAMS, CONTENT AND INSTRUCTORS. MANHATTAN PREP MAKES NO REPRESENTATIONS WITH RESPECT TO SCORES ON STANDARDIZED TESTS OR ADMISSION TO ACADEMIC PROGRAMS OR INSTITUTIONS.
Information We Collect: We collect information (Personal Data) that you provide to us through the registration process, such as your name, postal address, e-mail address, educational background, educational goals and interests. We collect Personal Data from students who enroll in our courses or workshops, use our online resources, work with a private tutor, and/or send us feedback. We may also collect Personal Data from our business partners.
Use of Your Personal Data: We may use your Personal Data in the following ways:
- To fulfill your requests for products and services, such as enrolling you in a course, delivering educational content, or responding to a specific inquiry;
- To customize your learning experience to you;
- To administer, support, improve and develop our business; and
- To send you information about Manhattan GMAT products or services.
Your Personal Data will be held in the United States. Your Personal Data may also be stored, processed and accessed in other countries where Manhattan Prep has facilities or where you are located. You consent to the transfer of your Personal Data outside your country, including to the United States. Manhattan Prep, Inc. is a participant in the U.S.-E.U. and U.S.-Swiss Safe Harbor programs.
Security and Information Retention: We employ security measures to protect your information both online and offline from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. The personal data we obtain from students allows Manhattan GMAT to deliver smarter, more efficient and more effective instruction.
Arbitration & Class Action Waiver
Any and all disputes arising from or related to this Agreement, other than disputes relating to intellectual property infringement, including whether the dispute is arbitrable and the scope of this arbitration agreement, shall be finally resolved by arbitration administered by a single arbitrator under the then-applicable rules of the American Arbitration Association in accordance with the Federal Arbitration Act. The arbitration shall be governed by and construed by federal law to the fullest extent possible. Unless otherwise agreed by the parties, the arbitration shall take place in the largest city within 100 miles of your permanent residence. Judgment on the arbitral award may be entered in any court having jurisdiction thereof.
To the maximum extent permitted by law, should you wish to initiate a legal action against Manhattan Prep, you waive any right or ability to be a class or collective action representative or to otherwise participate in any putative or certified class, collective or multi-party action or proceeding based on such a claim in which Manhattan Prep or a related entity is a party. The same applies to Manhattan Prep’s legal actions against you. Thus, you and Manhattan Prep agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class. Further, unless both you and Manhattan Prep agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over a representative or class proceeding.
This Agreement supersedes all prior oral or written agreements, if any, between the parties and constitutes the entire agreement between the parties. The Agreement cannot be changed or modified orally. Any change or modification must be in writing and agreed to by both parties. If any provision of this Agreement is found to be unenforceable for any reason, such provision shall be construed by limiting it to make it enforceable to the maximum extent permitted by law, and the remainder of this Agreement shall continue in full force and effect.
If you are enrolled in a course that has not yet begun and has not sold out, you may switch into another course with no penalty by contacting Student Services at least 48 hours prior to the start of the class you are currently enrolled in. If your course has already begun or has sold out, you can switch into another upcoming course by paying a switch fee; contact Student Services for details.
Retaking a Complete Course:
If you have completed a course with Manhattan Prep, you may enroll in a second course for a significantly reduced re-take fee. To take advantage of this option, contact Student Services at 800-567-4628 or firstname.lastname@example.org.