ManhattanPrep.com

Zoom Setup Guide

Setting up Zoom to attend a live event is easy.

Step 1: Supported Operating Systems

Windows 7+
macOS 10.7+

Check your Windows or Mac version

Step 2: Bandwidth Requirements

1.2 Mbps+ download speed

Test your download speed.

Step 3: Download Zoom

Launch Zoom
Click Join to download and install Zoom

If you cannot download or run Zoom, join your event directly from your browser.

Step 4: Configure Your Audio & Video Settings

After joining the Zoom test room, the Audio Setup will automatically begin.

Audio

Follow the steps within the Audio Setup to configure your Speakers and Microphone
Recommended: Select ‘Computer Audio’ and ‘Join Audio by Computer’

You may also join the event with your phone. Your call may be subject to additional charges.

Video

Press ‘Start Video’, located in the lower-left corner of your Zoom window to enable your video.

If you were able to set up your audio & video, you’re ready to join your online session!

If you encounter any issues, please check out Zoom’s Help Center for further troubleshooting steps.

FAQs
- How do I join my session?
  
  When you signed up to attend the course, you should have received a confirmation email. Within this email will contain a Join Link to attend your session.
- When I join my session, I see a message saying that the host has not started the meeting yet. Am I using the correct link?
  
  No worries! Your Instructor has not joined the session yet. If the Instructor is running late or you are still unable to join the session, please call us at (212) 721-7400 or reach out to techsupport@manhattanprep.com.
- I’m in my Zoom session, but I can’t hear the Instructor. What do I do?
  Locate the “Join Audio” button in the lower-left corner of your Zoom session. If you haven’t tested your speakers and microphone, select “Test speaker and microphone”. Otherwise, click “Join with Computer Audio”.
  
  After joining with Computer Audio, be sure to Mute/Unmute yourself before and after you need speak into the microphone during your session.
- How do I activate my webcam?
  
  Click the “Start Video” button in the lower-left corner of your Zoom session. If you encounter an issue, click the upward caret next to the camera icon near the bottom left corner of your screen (Stop Video / Start Video). Make sure that your computer’s camera is selected.